Frequently Asked Questions

Have questions? We’ve got answers. Explore our FAQs to learn more about our process, services, and what to expect when working with us.

1. What is your typical turnaround time?

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1. What is your typical turnaround time?

Our standard turnaround time is typically two weeks, though it may vary depending on the scope and complexity of the project.


2. How is pricing determined?
 

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2. How is pricing determined?

Pricing depends on the specifics of the project. For handrails, we charge by linear foot, with rates fluctuating based on market steel prices and the complexity of the design.


3. Do you work outside the Nashville area?

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3. Do you work outside the Nashville area?

We are based in Nashville but are happy to travel for projects within the surrounding areas.


4. Does weather affect your work?

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4. Does weather affect your work?

Weather can impact installation schedules, but we have a climate-controlled fabrication shop, so production continues regardless of the conditions. We work to ensure timely completion, even in unpredictable weather.









5. What is the minimum budget for a project?

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5. What is the minimum budget for a project?

Our minimum budget is $500, which can cover smaller projects such as mailbox repairs or a two-step handrail.







6. Can I make changes after booking?

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6. Can I make changes after booking?

Each project is unique, so changes depend on the specifics of your order and the stage of the process. Contact us, and we’ll be happy to discuss any potential adjustments.









7. How do I get started with a project?

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7. How do I get started with a project?

Simply reach out to us with your project details. We’ll schedule a site visit, provide a quote, and guide you through every step of the process.









8. What types of projects do you specialize in?

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8. What types of projects do you specialize in?

We specialize in custom metal fabrication for handrails, gates, heavy equipment repair, and more. Whatever the project, we bring careful attention to detail and craftsmanship to make sure it’s built to last.











9. do you offer a warranty or guarantee?

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9. do you offer a warranty or guarantee?

We stand behind our work. While specific warranties depend on the project, we ensure that all our metalwork is durable and built to last.

If any issues arise, we’re here to address them.












10. How does scheduling the install work?

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10. How does scheduling the install work?

For new construction projects, we typically come in as soon as everything is ready for the handrails.

For homeowners or existing homes, we’re usually good to go as soon as you're ready. Scheduling is mainly for the site visit to take measurements, and from there, installation is typically within two weeks—unless we're fully booked.

We work closely with the homeowner or project manager to ensure the installation fits into your overall schedule, especially if there are other subcontractors involved.